1. Booking and Payment

  • Flight Fare + 50% booking amount of ground package cost to initiate a booking if travel date is more than 30 days from the date of booking and 50% amount of ground cost (excluding flight cost) after the all confirmation/holding regarding your booking.
  • Full payment is required before 10 days of the travel date.
  • If the package is booked within 10 days of travel date 100 % amount of total tour cost after the all confirmation/holding regarding your booking.
  • Prices are subject to change without notice until full payment is received.

2. Cancellation Charges:

  • Cancellations must be made in writing (email or official message).
  • Cancellation Fee
    30 days or more 25% of total package cost (processing fee)
    15 – 29 days 50% of total package cost
    7 – 14 days 75% of total package cost
    Less than 7 days 100% (No refund)
  • Refunds, if applicable, will be processed within 45 business days, excluding non-refundable fees (e.g., visa, flight cancellation, service charges).

3. Amendments

  • Changes to bookings (e.g., dates, destinations) are subject to availability and may incur additional charges.
  • Sathi Travel Agency is not responsible for additional costs arising from changes made by the client.

4. Travel Documents

  • Clients are responsible for carrying valid travel documents (passport, visa, permits, etc.).
  • Sathi Travel Agency will assist with the visa process if included in the package, but is not responsible for any visa rejections or delays.

5. Health and Safety

  • It is the client’s responsibility to ensure they are medically fit for travel.
  • Clients should comply with health and safety regulations and follow the advice of guides or tour operators.

6. Liability

  • Sathi Travel Agency acts as an agent for third-party providers (airlines, hotels, transport, etc.) and is not liable for acts, errors, delays, or omissions of such providers.
  • We are not responsible for loss, injury, damage, accident, delay, or inconvenience caused by unforeseen events such as natural disasters, strikes, or government actions.

7. Insurance

  • Travel insurance is strongly recommended. We are not liable for any loss or costs due to the lack of adequate insurance coverage.

8. Conduct

  • Clients are expected to behave respectfully toward other travelers, staff, and local communities. Misconduct may lead to removal from the tour without refund.

9. Use of Photos and Media

  • Sathi Travel Agency may use photos or videos taken during the trip for promotional purposes unless the client requests otherwise in writing.

10. Governing Law

These terms are governed by the laws of Madhya Pradesh. Any disputes will be subject to the exclusive jurisdiction of the local courts.